The science of health demands a new standard

With more health products than ever before, it has never been harder to know what information to trust, which products to choose, and what solutions you really need.

Our mission is to change this by creating the most trusted place to discover curated, quality-assessed health & wellness products from around the world.

Scientific rigor is our guiding principle. Before it goes in your body, it goes through us.

How our curation process works

2

Evaluate

Each product then undergoes a comprehensive vetting process over a six-week period. This extensive time window allows us to delve into the details of each standard. Brands are ultimately signed off on by our review committee of leading doctors, scientists, and pharmacologists.

We evaluate products across 11 factors, here are a few of our most important:

2.1 Evaluate

Scientific Rigor

Products should have substantial evidence from peer-reviewed studies. We scrutinize the science to ensure the product is safe and effective. We review how long the supporting science has been around, the strength of the scientific advisory board (SAB) behind it, and the quality of the publishing scientific journal.

This also includes assessing the years of data; the number of supported peer-reviewed articles with large sample sizes and proper randomization (double-blind, placebo-controlled); meta-analyses where present; strong support from scientific experts; and whether studies were done primarily on humans vs animals vs in vitro.

View our levels of evidence
Systematic Reviews & Meta-analysis Randomized Controlled Double Blind Studies Cohort Studies Case Series Case Reports Ideas, Editorials, Opinions Animal Research In Vitro (test tube) Research
2.2 Evaluate

Ingredient Quality

Supplements and wellness products are not regulated by the FDA, so we’ve created our own criteria for what’s considered safe versus not with a NO list to avoid supplements with toxic chemicals, microplastics, preservatives, flavors, colors and other provably harmful ingredients.

500+

Banned ingredients

View list

We do the same for personal care and clean home products and so far have banned 500+ harmful ingredients from parabens, phthalates and oxybenzones – so that you know anything on the Superpower marketplace is a product you can trust.

Finally, we look at independent quality testing for purity, strength, identity, and disintegration from the most reputable sources on the internet including:

View our list of sources

These sources are valuable for evaluating the safety and non-toxicity of products, providing consumers with reliable information to make informed choices.

Environmental Working Group (EWG)
EWG is known for providing tools and resources to make better choices regarding toxic-free, safe products in various categories, including household and consumer products.

The WellBe Non-Toxic Product Database
This database features over 2000 curated non-toxic products vetted by third-party unbiased organizations like Environmental Working Group, Think Dirty, MadeSafe, GreenGuard, ConsumerLab, NSF, and more.

Think Dirty App
This app allows users to check for chemicals in products by entering the product name or scanning the barcode. It provides a toxicity rating and suggests safe and cleaner alternatives.

MadeSafe
This organization provides certification for non-toxic products, ensuring they are free from harmful chemicals.

ConsumerLab
ConsumerLab is known for its comprehensive set of test results, including dosage, phytonutrient levels, and contaminant levels in various products.

Examine
ConsumerLab is known for its comprehensive set of test results, including dosage, phytonutrient levels, and contaminant levels in various products.

NSF Supplement Vitamin Certification
ConsumerLab is known for its comprehensive set of test results, including dosage, phytonutrient levels, and contaminant levels in various products.

Clean Label Project
ConsumerLab is known for its comprehensive set of test results, including dosage, phytonutrient levels, and contaminant levels in various products.

Lab Door
ConsumerLab is known for its comprehensive set of test results, including dosage, phytonutrient levels, and contaminant levels in various products.
2.3 Evaluate

Manufacturing Standards & Sourcing

Manufacturing and sourcing standards are key to understanding product quality.

For supplements, we screen for designations such as CLIA, GMP, NSF, and FDA, which together help inform the quality of the manufacturing and sourcing process.

For food products, our screening extends to examining the quality of the ingredients and methods used in production, such as whether the food is grass-fed, processed vegetable oil free, and organic.

Beyond the products themselves, our holistic evaluation looks across the entire supply chain. We perform company background checks and ensure there are not concerns with products or their supply chains.

2.4 Evaluate

Price & Value

We have a deep commitment to balancing affordability with quality, and price with performance, ensuring that members receive excellent value in every product they order.

We measure product efficacy not just in numbers but also through the satisfaction of the broader customer universe, aiming for brands that have a substantial collection of genuine, positive customer reviews

2.5 Evaluate

Mission Alignment

The brand’s mission must supports or mirrors Superpower’s mission to bring preventative care to all and increase human lifespan and healthspan by preventing chronic disease through the pillars of environment, sleep, mental health, physical health, and nutrition.

3

Monitor

Once a product is accepted into the Superpower marketplace, it's not the end of our due diligence.

We reassess products every six months to ensure continued compliance with our brand standards and the latest research.

Ensuring lifelong quality through regular monitoring and re-evaluation.

As science advances, so will the quality of your lifelong health partnership with Superpower – with product recommendations always reflecting the latest in health innovation and research.

Ultimately, we aim to be so confident with all approved products that our medical team would personally use them themselves or recommend them to their loved ones.

The Members-Only Marketplace Promise

Superpower curates the top 1% of health items from around the world, and our research team conducts comprehensive evaluations to ensure top levels of quality, safety, and scientific robustness.

We ensure that our prices are better than anywhere else on the internet and provide them at a special, negotiated discount to save you money.

We don’t sell our own branded products, we don’t make extra margin on products and our clinical team is NEVER compensated on sales.

Our promise is to always be scientifically rigorous and 100% incentive aligned with you.

FREE Shipping for orders over $150

FREE Shipping for orders over $150

Superpower Marketplace
Superpower Marketplace

Rx Refund and Cancellation Policy

Prescription Subscriptions: Billing, Cancellation and Refund Policy for Prescription Subscription Services

  1. Prescription Subscription Billing
  • Monthly Prescription Subscriptions: Monthly prescription subscriptions will auto-renew 30 days after your first payment was processed. Your payment method on file will be automatically charged 30 days from your first payment and every 30 days thereafter unless the member requests cancellation of their subscription via written email to concierge@superpower.com at least 72 hours prior to the next billing. If payment dates fall on a weekend or holiday, the payment may be executed on the next business day. You will not receive advanced notice of your monthly subscription fee charge.
  • Quarterly Prescription Subscriptions: Quarterly prescription subscriptions will auto-renew 90 days after your first payment was processed. Your payment method on file will be automatically charged 90 days from your first payment and every 90 days thereafter unless the member requests cancellation of their subscription via written email to concierge@superpower.com at least 72 hours prior to the next billing. If payment dates fall on a weekend or holiday, the payment may be executed on the next business day. You will not receive advanced notice of your quarterly subscription fee charge.
  1. Prescription Subscription Cancellation Policy
  • Subscription Cancellation by Member:
    • Required Cancellation Notice: You may cancel your prescription subscription at any time, but cancellations only take effect at the end of a billing cycle. To cancel, please contact our customer support team at concierge@superpower.com with an email stating that you would like to cancel your prescription subscription, and if you have multiple active prescription subscriptions, which one you would like to cancel. We require this email be sent at least 72 hours prior to your next scheduled subscription billing via email to concierge@superpower.com for the cancellation to take effect. If you cancel within the 72 hours before your next billing or after your next billing, your cancellation will apply to the following billing cycle. There are no pro-rata refunds for a subscription cancelled 72 hours before your next scheduled billing or during the billing cycle except for limited exceptions noted below. 
  • Automatic Subscription Cancellation by Superpower:
    • Prescription subscriptions will be automatically cancelled by Superpower upon the following:
      • Non-payment of a subscription fee after three (3) prior attempts by Superpower to contact the Member.
      • Regulatory changes resulting in the prescription no longer being available. You will be notified via email that your prescription subscription is being cancelled.
      • Medical contraindications identified by a Healthcare Provider after the start of the subscription plan via lab tests or symptom tracker forms.
  1. Refund Policy
  • Full Refunds: Superpower will provide a full refund of a prescription subscription fee in the following cases:
    • Any errors by Superpower resulting in duplicate billing;
    • If the medication was never delivered;
    • If a medication is no longer available and the member has not yet received a shipment of medication from Superpower; or
    • A Healthcare Provider deems the member ineligible for the selected prescription and the member has not yet received a shipment of medication from Superpower.
  • Pro-Rated Refunds: Superpower may provide a pro-rated refund of a prescription subscription fee in the following cases:
    • A Healthcare Provider deems the member ineligible for the selected prescription.
    • A Member has had an adverse reaction to a prescription and is deemed ineligible by a Healthcare Provider to continue the medication.
    • A Member must cease the prescription treatment due to an upcoming surgery or for other medical reasons. A doctor’s note from a member’s licensed medical provider must be submitted within 7 days
  • No Refund: No refunds of any prescription subscription fees are provided in any of the following cases:
    • A Member fails to use the prescription subscription without a valid medical reason;
    • Cancellation occurs within 72 hours of billing cycle renewing;
    • A Member loses the medication, leaves the medication at home while on vacation, smashes or spills or otherwise destroys the medication;
    • A Member decides to discontinue use or doesn’t use a medication;
    • A Member did not explicitly request to cancel their prescription subscription via email to concierge@superpower.com or did not reply when superpower concierge staff reached out to confirm renewal;
    • A Member does not comply with a titration/treatment protocol and runs out of medication prior to the next billing period;
    • The prescription order has been placed with a partner pharmacy or the order has already been dispensed and shipped by a partner pharmacy.
  • Processing Refunds: Approved refunds will be processed within 7-10 business days to the original payment method.
  1. No Pausing a Subscription:
  • Members are unable to pause a Subscription. If a Member wishes to stop a subscription, they can email concierge@superpower.com and put in a cancellation request. If the reason to cancel the subscription falls within a clause under the Refund Policy, the Member will be eligible for a refund as dictated by the Refund Policy.
  • Re-Starting a Prescription Subscription. If a Member has cancelled their prescription subscription and wishes to resume, they must receive Healthcare Provider approval and then email concierge@superpower.com and request to restart their subscription
  1. Contact Us

Our customer support team is available to assist you with any questions regarding cancellations or refunds. For any inquiries regarding our cancellation and refund policy, please contact us at:

We appreciate your understanding and are here to support you!